Good communication is key to succesful negotiations.
Negotiations work best when both parties leave feeling that they have won, or at least have made fair and respectful compromises. Whether you are working on a business deal or negotiating the parameters of a personal relationship, communication is key. There are certain techniques that will improve your communication skills in a negotiation. These techniques will ensure that your needs are clear, open up the discussion so that your negotiating partner can express their needs and desires, and will keep the door open to positive negotiations in the future.
Study. Before entering any type of negotiation, get a good understanding of where your negotiating partner is coming from. Discover their resources and any background information related to your upcoming deal, and plan out what you are willing to offer in exchange. Negotiation is all about compromise, so if you want something from your client, be prepared to offer something in exchange that is comparable.
Speak openly and honestly. This may not seem like a technique, but it is the crux of navigating a negotiation positively. When you come across as a trustworthy individual, and not as manipulative or cutting, your negotiating partner will return the favor and your communication will go smoothly. Be clear about what you need from this negotiation and what your motivations are. You are more likely to get what you want when you ask for it directly.
Be reasonable. Communication in a negotiation will be smoother and more effective when you request something that is within the reach of your negotiating partner. If you are in the midst of a financial negotiation, do not demand funds that will significantly impact the quality of life of your partner. When all parties are comfortable, your current negotiation will be successful, and you will have better dealings with your negotiating partner in the future, as they will feel respected.
