Hostile Work Environment Prevention
TechRepublic defines a hostile work environment as "…where speech or conduct is 'severe or pervasive' enough to create a hostile or abusive work environment…" Essentially, if the work environment is one in which employees are intimidated to do questionable practices against their will or better judgment by superiors, the workplace could be considered a hostile work environment. Coworkers can also create hostile working environments if proper supervision is not offered or inadequate action is taken after reports of abuse. However, there are a few precautions that managers can take in order to help negate the possibility of hostile working conditions.
Formulate a Written Policy
Develop a written conduct policy. The best way to ward off accusations of a hostile work environment is to develop a written policy defining unacceptable behaviors and the company's expectations with regard to the employees. The consequences for not adhering to the expectations outlined in the policy should also be discussed, with specific goals for how the workplace should function and employees should treat colleagues/clients.
Amend Internet Use Policy
Amend or create an internet use policy to address concerns regarding unacceptable behavior while using company-provided computers and internet connections. Employees should clearly understand that there are unacceptable behaviors involving email usage and the internet. Outline the expectations of the company regarding acceptable sites clearly. If necessary, you can also have your IT staff limit access to outside webpages on each of the computers available to the employees; however, this is more of a drastic change rather than an employee-centered program. Always start with a written policy first.
Offer Regular Training
Offer continuous training on the subject of sexual harassment and hostile working environments from outside contractors. Bringing in outside firms levels the "playing field" for the employees, so to speak, and shows that your are serious about keeping the workplace free of hostilities. Also always make it clear that you practice an open-door policy with regards to conduct in the workplace and are always willing to discuss issues with which the employees are uncomfortable.
